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//Workflow

AI receptionist with calendar booking

A voice agent answers every inbound call, qualifies the caller, books directly into the calendar and writes the summary to the CRM.
28 Jul 2026Zero missed calls, bookings without a human
Voice platformTelephonyCalendarCRMn8n

Trigger

An inbound call to the business number.

Steps

  1. Answer on the first ring with the business greeting.
  2. Understand the intent: booking, question, existing customer, other.
  3. Qualify with two or three questions specific to the service.
  4. Book into the first available slot that matches the rules.
  5. Confirm by SMS and email.
  6. Summarise the call and write it to the CRM.

Hand-off

If the caller asks for a person, or the agent cannot resolve the request twice, the call transfers warm with a spoken summary.

TODO(content): add a sample call recording and the diagram.